Information Technology

Across specialties, GGI provides professional consulting services in project management, implementation oversight, logistical planning, functionality analysis, and risk/benefit analysis. Analysis and leadership are critical to successful return on investment and are often most effectively performed by objective third party entities outside the organization. The GGI approach structures communication, governance, performance standards, objectives alignment, integration across the value chain, financial assessment, resource planning, stakeholder accountability, timelines, monitoring, and testing. Analysis focuses on understanding the needs of the business as a whole, its strategic direction, and identifying initiatives that will allow a business to meet those strategic goals.

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NETWORK SERVICES
  • Telecommunications
  • Network Design & Implementation
  • Network Management
  • Wireless Data Networking
  • Virtual Private Network
  • Voice Over IP
  • Data & Network Security
  • Web Development & Design
  • Windows Design & Implementation (Desktop & Server)
  • Electronic Mail Migrations

 

GGI provides professional consulting services in state of the art network design, implementation, operations and management services. GGI will develop network topologies with thorough planning that assess future needs and address current issues with the right level of redundancy, scalability, and flexibility. Budgetary control and reduced complexity are project priorities. Expertise in network architecture & design, remote access, security protocol, network monitoring & capacity planning, service level benchmark development, help desk policy management, network assessment, applications scheduling, routing & IP planning, bandwidth utilization, cable infrastructure, testing, certification, and training.

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ENTERPRISE SOFTWARE
  • ERP Design, Development, & Implementation
  • Discrete Manufacturing
  • Supply Chain Management
  • Process Manufacturing
  • Financial Reporting Systems
  • Product Lifecycle Management
  • Human Resources Software

GGI provides professional consulting services in project management of enterprise resource systems including implementation, customization and support. GGI utilizes a comprehensive and systematic approach that addresses all parts of ERP systems management: business case ROI, requirements definition, review/selection of software, hardware, communications & change management, planning, business process re-engineering, unit testing, systems testing, conversion, resource allocation, education/training, upgrades and modifications. Subject Matter Experts in Oracle Applications, Peoplesoft, SAP, and Microsoft. GGI adheres to industry standards and market best practices to drive successful implementation and utilization of an agency’s enterprise investment.

POSITION DESCRIPTIONS

Project Assistant
Provides administrative services and support to Project Manager and Project Team Members. 2-4 years experience

Project Manager
Plans, executes, and finalizes projects according to strict deadlines and within budget. This includes acquiring resources and coordinating the efforts of team members and third-party contractors or consultants in order to deliver projects according to plan. Also defines the project’s objectives and oversee quality control throughout its life cycle. 4-8 years experience

Senior Project Manager
Manages all facets of large scale, cross-functional technical projects with broad scope to ensure deliverables are met within schedule, budget, and quality goals. 8 years plus experience, PMI certification is a plus.

Business Analyst
Plans, designs, develop, and launch efficient business, financial, and operations systems in support of core organizational functions and business processes. This includes gathering and analyzing data in support of business cases, proposed projects, and systems requirements. Responsible for generating and compiling reports based on their findings, complete with probable causes and possible solutions to systems issues. Apply communication, analytical, and problem-solving skills to help maximize the benefit of IT system investments.  3-5 years experience

Systems Analyst
Plans, designs, develop, and launch efficient information systems and operations systems in support of core organizational functions. Responsible for generating and compiling reports based on their findings, complete with probable causes and possible solutions to systems issues. Applies proven communication, analytical and problem-solving skills to help identify, communicate and resolve systems issues in order to maximize the benefit of IT systems investments.  3-5 years experience

Senior Business/Systems Analyst
Formulates and defines system scope and objectives based on user defined needs to prepare economic analysis. Devises procedures and organize and lead cross functional teams to resolve complex business problems. Work with business customers to understand requirements and develop specifications for large-sized projects. 5-10 years experience

Software Systems Engineer
Designs and codes from specifications, analyze, evaluate, tests, debugs, documents, and implements moderately complex software applications. Prepares detailed specifications. 3-7 years experience

Systems Administrator
Performs analysis, acquisition, installation, maintenance, and upgrade of computer hardware, operating systems, and software utilities. Maintains software such as compilers, link editors, assemblers, utilities, scripts, macros, and subroutines 2-4 years of experience

Senior Systems Administrator
Performs complex analysis, acquisition, installation, maintenance, and upgrade of computer hardware, OSs, and software utilities. Maintains software such as compilers, link editors, assemblers, utilities, scripts, macros, and subroutines. Mentors team. 5 years plus experience

Application Support Analyst
Provides first-tier support to end-users for IT applications. Performs installation of code releases and patches and writes scripts or programs for IT applications. Assists in the implementation and maintenance of databases and systems.1-4 years experience

Senior Application Support Analyst
Responsible for defining, planning, and monitoring all application support activities for IT applications including trouble shooting, performance monitoring, recommendation of resolution, installation, training, and script/code writing. 4 years plus of related experience

Database Administrator
Plans, coordinates, and administers database systems, including base definition, structure, documentation, requirements, operational guidelines and protection. Develops data models and performs planning of architecture, functions, modules, and standards. 2-5 years experience

Senior Database Administrator
Designs, installs, monitors, maintains, and performance tunes production databases while ensuring high levels of data availability. Also responsible for developing, implementing, and overseeing database policies and procedures to ensure the integrity and availability of databases and their accompanying software.  5 years plus experience

ERP Functional Specialist
Designs, configures, maintains and supports enterprise applications and complex interface solutions (Financial, CRM, Supply Chain Management, Human Resources). Identifies and implements work processes in applications according to industry best practices. Analyze document end user requirements. Handles change requests and performs troubleshooting. Conducst acceptance testing and end-user training.

ERP Developer
Responsible for expert-level support on global applications for business and database systems. Includes evaluation, selection, and set up of new features, data cleansing, testing, and training of Lead Users. Configure, report and integrate ERP and other systems. Assist analysts and administrators (server administrators, network administrators, DBAs) in troubleshooting enterprise-level problems. Define and document and implement business system policies and procedures. Multi-tiered architecture using Visual Basic (VB), HTML, XML, X++, SQL.

Business Intelligence Specialist
Strategically design and implement BI software and systems, including integration with databases and data warehouses. This includes selecting, blueprinting, gathering requirements, designing, and rolling out BI solutions to end users. The Business Intelligence Specialist is also responsible for ensuring high levels of BI availability through support functions and in-depth testing.

Software Developer
Writes, modifies, and debugs software for client applications. Utilizes source debuggers and visual development environments and writes code to create single-threaded or user interface event driven applications, either stand-alone and those which access servers or services. Also tests and documents software for client applications.

Senior Software Developer
Writes, modifies, and debugs software for client applications. Leads or contributes to architecture and technical designs specifications, code reviews, and development of custom code. Reviews and analyses business requirements. Perform technical assessments and sizing and tests and documents software for client applications. Liaison to 3rd party vendors.

Quality Assurance Assistant
Provides project administration, test case documentation, and quality assurance metrics tracking support for members of the QA team. 1-2 years experience

Quality Assurance Analyst
Develops and maintains test scenarios and end user test scripts to verify new functionality performs as designed and meets customer needs. Thoroughly tests software to ensure proper operations documents all problems and works to resolve them. 2-5 years experience

Senior Quality Assurance Analyst
Designs software QA methods and procedures for use by QA and development staff to ensure all information systems meet minimum company standards and end user requirements. Develop QA test plans and project staffing estimates. Acts as QA team lead. 5 years plus experience

Telecommunications Engineer
Responsible for moderately complex engineering and/or analytic tasks and activities associated with one or more technical areas within the telecom function such as network design, engineering, implementation, or operations/user support. 2-5 years experience

Senior Telecommunications Engineer
Responsible for complex engineering and/or analytic tasks and activities associated with one or more technical areas within the telecom function such as network design, engineering, implementation, or operations/user support. 5-10 years experience

Data Communications Engineer
Plans and evaluates moderately complex existing network systems and makes recommendations for resources required to maintain and/or expand service levels. Assists on network planning engineering, architecture and development of technical standards. 2-5 years experience

Senior Data Communications Engineer
Plans and evaluates complex network systems and makes recommendations for resources to maintain and/or expand service. Provides highly skilled technical assistance on network planning engineering, architecture and development of technical standards. 5 years plus experience, may be Certified by Cisco or Nortel.

PC Administrator
Responsible for acquisition, installation, and maintenance of desktop hardware. Administers end user hardware requests and recommends configurations for end users. 2-5 years experience

PC Maintenance Technician
Performs general maintenance tasks, troubleshoots and repairs computer systems and peripheral equipment throughout the organization. 2-5 years experience

Desktop Products Analyst
Analyzes and evaluates moderately complex microcomputer products and systems for compatibility, expandability, and ease of use and support. 2-4 years experience.

Senior Desktop Products Analyst
Analyzes and evaluates complex microcomputer products and systems for compatibility, expandability, ease of use, and support. Recommends to management support/nonsupport of products. Provides guidance and leadership to personnel. 4-7 years experience

End-User Support Analyst
Provides first line centralized support to Network and Systems Operations personnel, other corporate support personnel, market customer support, MIS personnel, and retail, wholesale, and direct sales personnel. Very strong customer focused skills. 2-5 years experience

Technical Writer
Plans, organizes, and writes business communications. Acquires and organizes source materials. Researches information needed with SMEs. Assists with layout and document organization. 2-6 years experience

Network Security Expert
Analyzes Customer requirements, plans and implements comprehensive Network Security Solutions. Works all parts of the IT Org to ensure all possible measures are in place to prevent incursions.

Cable Installers
The ability to pull, punch and run cable where designated whether through buildings or outside, with the additional skills of termination to various blocks, color-coding and common jacking.

Cellular Equipment Engineer
Planning, design, procurement and implementation engineer of switching, DACS and related systems; Coordinate installation of equipment as appropriate; Project management adhering to deadlines and staying within budget constraints.

Designer/Drafter
Responsible for interpreting requirements per customer’s documentation and for the coordination of the computer activities involved in the generation of specifications and job drawings using the appropriate CAD software per the published engineering standards.

Equipment Installers
Installs, rearranges, modify and remove equipment (central office, switching, transmission, etc.) and associated wiring. Plans installation jobs; verifies work order information; verifies receipt of necessary equipment and information; interprets work order information, computer listings, floor plans, blueprints, wiring diagrams, and electrical schematics.

Facility Engineer
Engineer Interconnections using microwave, fiber optics and leased facilities required to support wireless voice and data communications; Engineer and design cell to switch circuit paths end to end.

PBX/Key Install and Test
Install, cable, test and turn up basic PBX systems; Perform Moves, Ads and Changes as required by customer; Perform minor programming on these systems.

Provisioner
Telco ordering, process orders and track orders; Interface with IXC's and LEC's; Provide routine reporting to customer.

RF/Microwave Engineers
Reduce lost calls and ineffective attempts; evaluate coverage problems and new service are requirements for coverage cells. Systems Design and dimensioning. RF coverage planning, interference analysis. System optimization, expansion and site integration.

Switch Engineer
Monitoring of the switch and terminals and answering phone to help solve trouble tickets; working with Emergency to restore systems; entering information on spreadsheets; work on translations, features, and troubleshooting.

Systems Engineers
Commercial application implementation and support. Analyze commercial applications to insure system integrity and maximize system availability.